I: I am interested in buying used and new laboratory appliances respectively instruments

Labexchange dispose of probably the world's biggest offer of used and new laboratory and analysis instruments. The current overall programme can be requested first by free-of-charge catalogue and second by e-mail catalogue, third can be looked at under button "Requesting the units/instruments list", respectively can there be loaded down as pdf-file.

How do I get technical characteristics and depictions?

Documentations with depictions and technical characteristics are available for all units, which are available. Any question concerning an appliance or unit can be clarified via our staff members. Photographs can be looked up for many units and instruments on these internet pages.

I am interested in the configuration of a unit?

The exact configuration respectively the to-be-arranged combination of a unit, per example of a gas-phase chromatograph, can be interrogated via our staff members, unless already completely written in the text of the offer.

In which state are the offered used appliances and instruments?

Each unit is in a technically and optically perfect state upon delivery. After you will have ordered a unit from us, we shall order it from the tenderer and then have it checked in one of our independent service laboratories, respectively overhauled. Thereafter it will be supplied to you.

Will a device be calibrated, resp. gauged by Labexchange before delivery?

All devices will be completely inspected before delivery. Here Labexchange pays attention to observe the manufacturer`s specifications. Due to the aging process it can happen in rare cases that the specifications can no longer be maintained to 100 %, although the device has no technical defect.

A calibration or gauging will not be made in the course of the technical verification because it is not necessary for all applications. Should the customer need a calibrated or gauged device, so the customer himself has to arrange the calibtation / gauging.

Will the devices be refurbished by Labexchange?

All devices will be technically inspected. This technical inspection will be executed before the delivery of each device, however it does not correspond to a general overhaut in terms of the definition.
The devices will not be new painted, parts will only be replaced if the technical operation is restricted, etc... Therefore it is also possible that a device bears due to the previous use traces of usagage, for example scratches in the lacquer, burned-in. dirt. dents or the like. Labexchange tries to bring the equipment in the best possible condition. On request photos of possible optical defects can be sent.

Do I take any risk?

There are no risks involved when buying a used analysis device from Labexchange, since all equipment is checked throroughly and comes with a minimum of 60 days warranty.

Which securities do I have when buying a used unit?

All used equipment is guaranteed to be in perfect condition - visually and technically - and is checked and, if necessary, serviced by Labexchange. The warranty period is 60 days from delivery date. It is possible to extend the guarantee. For an additional charge of 10 % warranty is extended to six months, for an additional charge of 20 % to one year. You can be completely certain that your used device from Labexchange is in perfect working order.

How will the unit be sent to me?

All equipment is either transported in our own vehicles - and, in the case of very sensitive devices, on foam mats - or by a specialist haulier on our behalf.

Who will install the unit in my premises?

To keep the price of a device as low as possible, the list price does not include installation and training. If required, however, we will engage the manufacturer's service department or an independent after-sales service company to perform installation of the device in question. You will be charged with the cost of this service.

What can I do, if my unit does not function?

If a unit does not function perfectly for some reason, Laborgerätebörse are responsible within the period of warranty to bring about the functioning state. Either the unit will be repaired in the customer laboratory by order and to the account of Laborgerätebörse or the unit is picked up for repair to the charge of Laborgerätebörse and be delivered back functioning and free of charge.

Who carries out the customer service for used units?

All units can be serviced respectively be taken care of or be repaired by the respective manufacturer's after-sale service.

Are there spare parts available for my used unit?

Laborgerätebörse sell units only, for which the supply of spare parts is warranted. If in a case the manufacturer respectively seller of the unit has no spare parts available any more, Laborgerätebörse could procure still any part in the past due to their business relations on a world-wide scale.

Can used units be leased?

Used units an be leased or bought by hire-purchase, depending on what is best suited with regard to taxes. Via our capable leasing partners or via a leasing company of your choice units can be leased from a sales value of about 10,000.- EURO onward. We shall gladly submit you a favourable offer.

Can used units be rented for a time period?

Used units, which are in our stock and are owned by us, can also be rented for a certain period of time. Please ask us what the conditions are for renting.

Which guarantee do I receive when buying a used unit?

With used units you receive a minimum warranty of 60 days from the date of delivery onward. For a surcharge of 10% the warranty can be prolonged to 6 months and for a surcharge of 20% to 1 year. With new units the respective warranty of the dealer respectively manufacturer is applicable.

Who verifies respectively overhauls the used unit before it is delivered?

Before the unit is delivered to you, it is completely checked over, respectively overhauled or repaired. Laborgerätebörse co-operate with a big number of independent service companies and also with many manufacturers concerning overhauling of the units. These companies are mandated at the charge of Laborgerätebörse to verify respectively overhaul the units. Thereby a loyal and independent status of the unit is established, which is documented in a service report and which confirms the full workability of the unit.

Where does a unit come from ? Where was it deployed before?

Units are mainly offered us in Germany, however also from other European and non-European countries. They originate from analytical laboratories of any branch, as f.i. of the chemical and pharmaceutical industries, from private research laboratories, from dealers, from auction sales and liquidations of companies and also national laboratories.

Why does someone sell a unit?

Units are offered to Laborgerätebörse for many reasons. Among others because they are replaced by new ones, because laboratories are closed, because laboratories are combined and thus a surplus of analytical units arises, because units are written off against tax, because a certain part of analytics has been abandoned. Utmost rare is the reason that a unit has not functioned correctly respectively not satisfactorily. This is, however, recognised by Laborgerätebörse during the check-up, thus there is no risk in this regard for the buyer.

For how long will there exist spare parts for my unit?

Market-leading manufacturers name an availability of at least 10 years for spare parts. This availability of spare parts can in the individual case be clarified by Laborgerätebörse with the manufacturer.

Where does a unit come from ? Where was it deployed before?

Units are mainly offered us in Germany, however also from other European and non-European countries. They originate from analytical laboratories of any branch, as f.i. of the chemical and pharmaceutical industries, from private research laboratories, from dealers, from auction sales and liquidations of companies and also national laboratories.

Why does someone sell a unit?

Units are offered to Laborgerätebörse for many reasons. Among others because they are replaced by new ones, because laboratories are closed, because laboratories are combined and thus a surplus of analytical units arises, because units are written off against tax, because a certain part of analytics has been abandoned. Utmost rare is the reason that a unit has not functioned correctly respectively not satisfactorily. This is, however, recognised by Laborgerätebörse during the check-up, thus there is no risk in this regard for the buyer.

For how long will there exist spare parts for my unit?

Market-leading manufacturers name an availability of at least 10 years for spare parts. This availability of spare parts can in the individual case be clarified by Laborgerätebörse with the manufacturer.

Which are my points of contact?

Questions regarding a used device, or the purchase of a used device may be directed to Labexchange. If, at any time, data is not immediately available, the specialists at Labexchange are able to obtain such data from the offerer, the manufacturer or from another source. Analysts and commercial staff are on hand to answer questions on device configuration, application, overhaul, transport, payment of duties, etc.

II: I would like to offer my unit for sale

How do I offer appliances/units?

To-be-sold appliances/units are always of an interest for Laborgerätebörse. The used respectively not used appliances/units should be offered with indication of the manufacturer, the model and year of construction, at best with a copy of the original invoice. Thus the exact present market value of the unit can then be stated by Laborgerätebörse.

Must my unit be functioning?

Labexchange is able to state the exact current market value of second-hand devices in working order. If a device is faulty, details of the cost of repair (estimate) should be available, so that the correct residual value of the faulty device can be calculated.

What else do I get for my unit?

Laborgerätebörse keep lists available showing the current market value for the respective types of manufacturers and of units with regard to how old the units are. If you want to know, what the unit you have is still worth, just call Laborgerätebörse.

Where will my unit remain until Laborgerätebörse has found a buyer?

After the unit has been assessed by Laborgerätebörse, the bidder can offer the unit to Laborgerätebörse for sale. This is done by signing a contract for sale. Independent from this the bidder can also try in other channels to sell his unit, of course, he must, however, revoke in writing his sales order at Laborgerätebörse, before awarding a contract to another buyer. Otherwise the unit remains with the tenderer, until Laborgerätebörse have found a purchase order from a buyer and will then have ordered the unit at the tenderer by themselves. The unit will only then be picked up respectively be bought at the tenderer. If the tenderer must immediately have to bring out his unit due to lack of space, Laborgerätebörse are in a position to store the unit free of costs for the bidder. After Laborgerätebörse have found a buyer for this unit, the stored unit will be bought by Laborgerätebörse.

Which data/documents will Laborgerätebörse need from me?

For determining exactly the residual value of a unit Laborgerätebörse require data about the manufacturer, the model, year of construction respectively date of purchase and also the configuration respectively description of the unit from the bidder. The aptest way would be to send a copy of the invoice, as all these data are given on it.

What is favourable for a quick sale of my unit?

In order to find a buyer as soon as possible we invite tenders in our electronic and in our printed media. A strong sales promotion are coloured photographs of the unit, depictions from a leaflet and also other technical data. Send us a coloured photograph or digital image in jpg-format and also the original manuals. We will copy the most important pages and put them with photograph or depiction of the leaflet into internet or enclose these documents with the written customer offers.

How much do I have to pay for participating in tender?

The tendering of a unit at Laborgerätebörse is free of charge.

What do I do, if I want get rid of my unit immediately?

Now and then bidders would like to sell units at once, if possible. Laborgerätebörse can, however, purchase units only, after they have found a buyer for them. This means that an immediate acquisition cannot happen through Laborgerätebörse. A faster sale is possible due to a lower sales price and is also possible by giving a unit to auction via Laborgerätebörse. Another possibility for a faster sale is the invitation to tender in the internet with photographs of the units. These photographs can be made available to us digitally in jpg-format, as a normal picture or as a polaroid photograph.

How can I let my unit be sold by auction?

Laborgerätebörse offer the possibility to tender units at a firm price and also to sell them at auction on-line. With on-line auction the unit price is quoted by 30% lower than with a normal sale. Thereby the bidder has the chance to dispose his unit even faster.

At what price will my device be advertised via Labexchange?

The current market value quoted to you by Labexchange is not identical with the selling price at whick the device is advertised. An exact breakdown of price calculation can be found in the pdf file which you can download.

What do the transport costs consist of?

The transport costs take into account several factors. These include the size, weight and value of the unit, the cost of optimum packaging and the original freight, which is re-calculated on a pro rata basis.
The safest mode of delivery is by using our drivers and lorries, especially in the case of sensitive and valuable equipment.

III: What advantages does the personalised „MyLabexchange“ area offer?

What advantages does the personalised „MyLabexchange“ area offer?

The personalised area offers six new features:

Alongside the search agent, you also have at your disposal the order archive, the notepad and address management functions, newsletter subscription option and various other helpful tools.
Your customised „search agent“ helps you to locate equipment which is currently not available in our equipment pool.
As soon as the desired unit is available from our stocks, you will automatically be notified by e-mail.
In other words, thanks to the search agent, you are informed immediately the desired device becomes available.
Under „Your settings“ you can change your personal log-in password as often as you like.
Under „Your notepad“ you can bookmark products which you have found to look at more closely later. In this way, no data is lost, and you can save time and effort on your next visit to the labexchange.com site.
The „Your addresses“ function allows you to store various addresses, for use in orders or requests for quotation.
The „Your order archive“ section contains a list of all orders you have placed with Labexchange and can be viewed at any time.
When you subscribe to the Labexchange newsletter, you will receive details per e-mail of our special offers and will be informed about new additions to our stock. You can also simply download our current equipment list as a pdf file.

IV: What is the quickest way to find what I'm looking for?

What is the quickest way to find what I'm looking for?

If you are searching for a specific device from a particular manufacturer or model, you can enter the manufacturer's name or model designation in the search field on the labexchange.com home page.
The search field is at the top of the home page on the right-hand side.
To increase your chances of success, keep your search term as general as possible.
Hence, if you are looking for a drying cabinet, for example, we recommend entering the word „dry“, rather than a particular manufacturer's name or a model designation. The „Advanced Search“ function offers you various filters which enable you to customise your search more precisely.

How can I find the device I'm looking for if it is currently not available from Labexchange?

The Labexchange search field is „your gateway to the world“, hence you have worldwide access to second-hand equipment for the chemical, biochemical and clinical analysis and process technology sectors.
If a device is currently not available in our stock, your search result will include products which are available at the time from our partners worldwide.
Just click on the „Request price“ button to send your data.
We will then check the availability and price of the product in question and inform you of the details immediately.